(NASDAQ:AAPL) Support at a later time, take the device in for service or begin a chat session with Apple support. After choosing one of the issues, they get a list of possible ways to seek help, like schedule an appointment via phone, decide to call Apple Inc. Contacting Apple for usual issuesĪt that point, users will see a number of very common issues listed. Within each box there is another sub-list of items which send the user to a page which allows them to choose the topic that best suits their needs. The list starts with Mac, iPhone, iPod, iPad, Apps and Software, iTunes, and More Products and Services.
The landing page enables users to start by selecting the device, service or product they are having problem with. (NASDAQ:AAPL) has now added drop-down menus so that users can choose from multiple options before they end up getting sent over to a different webpage. For example, the Contact Apple Support page has been changed around so that there are fewer links and search bars. Apple Inc. According to Apple Insider, the overall experience using AppleCare is now simplified.
